Symptoms
Task to create Lync Call group fails:
Task name Provisioning "CallGroup" for APS application Microsoft Lync Hosting Pack v2
Last execution output Internal error: SDK::Platform::blob Plesk::SaaS::SaaSManagerTasks_impl::taskExecuteWorkflow(const SDK::Platform::Properties&) : [APSC] Call group user group should contain at least 1 agent.
Cause
This could be result of incorrect task processing order.
Resolution
- In CP for subscription for which the task is failing, go to Lync > Users > Manage User Groups,
- Locate an empty group to be used inside the call group, add users to it,
- Resubmit the task