Symptoms

Notification for subscription was configured like it said in documentation, but it is still not send. In MESSAGE.log the following appears:

[13-09-05 00:44:56.533 Worker1.76  TH14166 NTE] Entering method MESSAGE_Container::Worker1.76.SubscriptionNotification(user = -1, transaction = 838212, SID = 0, lang = en, LP) 
[13-09-05 00:44:56.533 Worker1.76  TH14166 NTE]         2 input arguments : 
            int32_t: Int32(NULL) 
            string: template_name

Cause

Incorrect signature was specified for Event Handler.

Resolution

Please make sure that signature looks the following way for Event Handler:

integer SubscrID, string TemplateName=template_name

Internal content