Symptoms
When trying to register/transfer new domain or purchase new subscription via CCP, blank page is displayed. Browsers error consoles show exceptions:
- Mozilla Firefox: Blocked loading mixed active content
- Chrome: The page at '[provider CP URL]' was loaded over HTTPS, but ran insecure content from '[domain]': this content should also be loaded over HTTPS.
- Internet Explorer shows pop-up: Only secure content is displayed
Cause
The issue is that domain registration/transfer is configured to be redirected to provider's website via HTTP in frame, but Provider's CP is loaded via HTTPS. The browsers block ability to load HTTP site in frame of HTTPS one.
Resolution
Change the links to HTTPS site:
PBA 5.5: Home > System > Settings > Customer CP
PBA 5.4: Home > Configuration Director > Miscellaneous Settings > Customer CP Settings