Symptoms

In the online store there are lots of domain extensions available for the registration. Several most commonly used were marked in the service templates as "Popular TLD". In the online store however these "popular tlds" are ignored, all the available tlds are chosen on the domains extension screen. This causes a delay in the screen loading as whois checks all the configured extensions.

Cause

Since PBA 5.5 an option "Popular TLD" is effective only when the parameter DISPLAY_CREATE_SIMPLE is set to false.

Resolution

  1. Set the parameter DISPLAY_CREATE_SIMPLE to false:

    Home > Products > Online Store > Screens

    DOMAINSEXTENSION_SCREEN -> Parameters -> DISPLAY_CREATE_SIMPLE

    Note that one screen can be used in several purchase scenarios, the change will affect all of them.

  2. Synchronize the store

    Home > Products > Online Store

    "Synchronize Now" button.

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