Symptoms
The staff member's role includes the privileges:
PRODUCT_MANAG_CONFIGURE
PRODUCT_MANAG_MODIF_PLANS
PRODUCT_MANAG_VIEW_PLANS
which by description shall be enough for service plans editing. Attempt to access the list of the service plans when logged in with this staff member results in the error:
System Error
No access rights granted to method
Cause
The issue is considered as a bug, its id is #PBA-53299 ("It is not possible to open the list of Service Plans without the CONFIG_STORE privilege.")
Resolution
Update to PBA 5.5.4 or above. If update is not possible at the moment, add the privilege CONFIG_STORE
to the staff member's role.