Symptoms

  • OA ( Odin Automation ) 5.5 is integarted with BA ( Business Automation ) 5.4;
  • Attempt to activate "Directory Synchronization" (AD Sync) fails:

    Failed to alter service state: Activated (PBA reported error while trying to add account member. Error: -1, 'Not enough space to store data in buffer.'.)
    

Cause

API method UserWithIDAdd_API fails because the password hash is passed, but in BA 5.4 there is a restriction for the password length (53 symbols). The issue is considered a bug #POA-84303.

Resolution

Contact Odin Technical Support or upgrade BA to 5.5 .

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