"Revoke permissions from public folder ..." task fails with error "Public folder user ... doesn't exist"

Modified on: Thu, 23 Jan, 2020 at 5:32 AM

Operations Automation Operations Automation:5.0 Operations Automation:5.4 Operations Automation:5.5 Operations Automation:5.x Operations Automation:6.0 Operations Automation:6.x Operations Automation:7.4 Operations Automation:7.x

Symptoms

The task "Revoke permissions from public folder ..." for Exchange 2010 fails with the following error:

Public folder user "NT User:S-1-5-21-2712436344-3576784617-3866519510-156852" doesn't exist. A valid public folder user should be a mail-enabled user, mailbox, or distribution group.

Cause

It happens because the user that owns this permission has been already removed.

Resolution

Remove such permissions using the script 'CleanMissedPermissions.ps1' from CleanMissedPermissions.ps1:

Get the root folder of the customer's organization where this error happens (you can find it in Provider Control Panel on the screen located at Services > E-mail > Organizations > <organization>).
Place the script on the server with the Mailbox role.
Run it in the following way:
```
PS> .\CleanMissedPermissions.ps1 -RootFolder "\P000000XXX"
```
where P000000XXX is the root folder of the customer's organization
Restart the task.

Note: This may in some cases leave an object in inconsistent state. Please see KB#2247 for details on how to deal with out-of-sync objects.

Internal content

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