Symptoms

Some notification is not sent by PBA-E, though all the settings seems to be correct.

Cause

The issue might be in not escaped # sign present in notification template body.

To verify that go to PBA Home> System> Settings> Notifications> Notification Templates. Search and select needed template. Go to HTML tab, press Preview. If there is not escaped # sign you will see the error:

Not escaped #. 

Do the same on Plain Text tab.

Resolution

If you get the above error search for not escaped # sign in message body and escape it - \#.

Internal content