Symptoms

During POA major version upgrade a language pack is not being installed automatically.

Cause

According to the POA localization Guide for 5.4 and 5.5 (page 9), POA is shipped by default with one interface language - English.

Additional language packs should be installed separately.

Resolution

A feature request POA-79984 was submitted for the language packs' installation to go automatically. Please contact your account manager to track down the status of this feature request.

Internal content