Symptoms
While trying to decrease the disk size of PACI Virtual Environment (VE), the following error message appears in the POA Customer Control Panel:
An error has occurred. Failed to reconfigure the server 'vm_name'. The size of primary hard disk cannot be reduced.
Cause
It is not possible to decrease disk size for PACI VE, only increase is possible.
Resolution
A customer may purchase another PACI Virtual Environment (VE) with the required disk space and manually migrate their data from the current VE to the new one.