Symptoms

I cannot create database under the CCP. The following warning is shown:

Warning Database cannot be created because the database diskspace resource is zero-limited in your subscription

Cause

The subscription that experience this issue has not enough corresponding database diskspace resource.

Resolution

To fix the issue for one subscription:

  1. In POA Provider's Panel go to Operations Director > Subscription Manager > Subscriptions, locate the needed subscriptions and click on Resources tab
  2. Click Edit, find the resource "Databases disk space" and increase the value of this resource, click Submit.

To fix the issue for all subscription based on one service plan, review the configuration of resources in PBA-E. After the necessary resources are added, this plan should be synchronized, and changes will be propagated to POA. Details can be found in the guide: http://download.pa.parallels.com/pba/5.4/doc/21420.htm

Internal content