Symptoms

Web Presence Builder publishing fails with the error:

Unexpected server behavior while publishing website

After enabling WPB debug according to corresponding KB article, the following detailed error is shown:

PHP Warning : file_put_contents(/f76d42e7a1c36297331f64e7f2a34d1a_publication_list.xml) [<a href='function.file-put-contents'>function.file-put-contents</a>]: failed to open stream: Permission denied

Acompanhamento da pilha:
#0 [internal function]: Base_SyntaxException::handleError(2, 'file_put_conten...', '/usr/local/pem/...', 420, Array)
#1 /usr/local/pem/vhosts/100269/webspace/siteapps/538/htdocs/include/SB/Site/Compiler/Target/FTP.php(420): file_put_contents('/f76d42e7a1c362...', '<?xml version="...')
#2 /usr/local/pem/vhosts/100269/webspace/siteapps/538/htdocs/include/SB/Site/PublicationList.php(246): SB_Site_Compiler_Target_FTP->createFile('f76d42e7a1c3629...', '<?xml version="...')
#3 /usr/local/pem/vhosts/100269/webspace/siteapps/538/htdocs/include/SB/Site.php(450): SB_Site_PublicationList->save(Object(SB_Site_Compiler_Target_FTP))
#4 /usr/local/pem/vhosts/100269/webspace/siteapps/538/htdocs/include/SB/Facade/Service/Site.php(283): SB_Site->publish()
#5 [internal function]: SB_Facade_Service_Site->_publish('f6c608fe-50c2-1...')
#6 /usr/local/pem/vhosts/100269/webspace/siteapps/538/htdocs/include/SB/Facade/Service.php(36): call_user_func_array(Array, Array)
#7 /usr/local/pem/vhosts/100269/webspace/siteapps/538/htdocs/include/SB/Facade/Service/Site.php(278): SB_Facade_Service->_execute('_publish', Array)
#8 [internal function]: SB_Facade_Service_Site->publish('f6c608fe-50c2-1...')
#9 /usr/local/pem/vhosts/100269/webspace/siteapps/538/htdocs/include/SB/Controllers/JsonApi.php(518): call_user_func_array(Array, Array)
#10 /usr/local/pem/vhosts/100269/webspace/siteapps/538/htdocs/include/SB/Controllers/JsonApi.php(443): SB_Controllers_JsonApi->_processRequest(Array)
#11 /usr/local/pem/vhosts/100269/webspace/siteapps/538/htdocs/include/Zend/Controller/Action.php(513): SB_Controllers_JsonApi->defaultAction()
#12 /usr/local/pem/vhosts/100269/webspace/siteapps/538/htdocs/include/Zend/Controller/Dispatcher/Standard.php(295): Zend_Controller_Action->dispatch('defaultAction')
#13 /usr/local/pem/vhosts/100269/webspace/siteapps/538/htdocs/include/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(SB_Controller_Request_Http), Object(Zend_Controller_Response_Http))
#14 /usr/local/pem/vhosts/100269/webspace/siteapps/538/htdocs/include/SB/Application/Web.php(252): Zend_Controller_Front->dispatch()
#15 /usr/local/pem/vhosts/100269/webspace/siteapps/538/htdocs/index.php(3): SB_Application_Web::run()
#16 {main}

Cause

Permissions for some files in the target webspace are incorrect

Resolution

  1. Find another working instance of WPB
  2. Compare ownership of the files inside the webspace between working and non-working instances.

    In case of WPB 11.0.8-6, it should be username:pemcln, for most of the files inside webspace except for connector.php, include/, tmp/ and .protect/, that should be owned by root.

Internal content