Symptoms

When Provider tries to migrate a PACI Virtual Environment (VE) in POA Provider Control panel, the desired destination hardware node does not appear in the list of available ones.

Cause

The destination hardware node does not have correct license installed. PSBM servers used in PACI require the special type of license that counts and limits containers and Virtual Machines in single counter and single limit.

PSBM servers used in PACI should have license with the following parameters:

nr_vms = "combined"
ct_total = "unlimited" (it limits total number of VMs + CTs that can be put on this PSBM)

You can check the above mentioned parameters of the license installed on a PSBM server using the following command:

# vzlicview | grep 'nr_vms\|ct_total'

Resolution

Provider should acquire and install the correct license for the destination PSBM server.

Refer to the Parallels Knowledgebase article #112722 Known issues and limitations for Cloud Infrastructure for details on license installation.

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