Symptoms
When removing CAS server, a task fails with:
Queue name host_operations_39
Task name cleanup packages on host '<SERVERNAME>'
Task description Task that uninstall packages from host '<SERVERNAME>'
Queue status Failed
Method name cleanupHostPackages on SCREF:ppm:4
Last execution output Service #61 with name 'Exchange2007Protocols' controlled by service controller #54 is used on host '<SERVERNAME>'.
Cause
The possible cause for the issue is that the server you are trying to remove has services attached to it. Check Top > Deployment Director > Server Manager > Hardware Nodes > <SERVERNAME>
> Customer services in POA.
Resolution
If you need to replace one physical CAS server <SERVERNAME>
with another, say having name <SERVERNAME>-NEW
, it could be done easily by following Deployment guide and performing these procedures:
- Add new server
<SERVERNAME>-NEW
to the existing<SERVERNAME>
as a cluster using Windows NLB. - After the same packages will be installed on the new server, all required changes will be also applied on that new server.
- Remove all Exchange packages from old server
<SERVERNAME>
and turn off NLB - so new server will handle all the requests as old server did.