Symptoms

Since POA 5.5 UI (User Interface) service (POA Control Panel) may be deployed on NG webserver, see more details in the POA Platform Deployment Guide > Deploying UI on NG Webserver.

In order to integrate POA and PBA the following packages have to be installed on POA UI server:

  • billing_manager (type: cp)
  • billing_manager_branding (type: cp, only in case branding service will be used)

However, there is no way to install those packages to UI server because Web Server NG does not have the 'Packages' tab in POA Provider Control Panel.

Cause

This problem has been already reported as POA-79404 to the Development Team and resolved in POA 5.5 Update 1.

Resolution

Update POA to 5.5.1, contact the Parallels Support Team to schedule update installation.

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