Symptoms

As Provider I want to configure BA to send different notification templates for different Service Plans.

Resolution

  1. Create notification template with "Subscription Notification" message type in BA Provider Control Panel at Settings > Notifications > Notification Templates.

  2. Specify existing notification template in the Service Plan:

    • Go to Products > Service Plans
    • Click on the needed plan
    • Press "Edit"
    • Specify the desired template in the "Notification About Service Provisioning" parameter
    • Save changes

Notification based on the configured template will be send upon subscription creation on the Service Plan (except the subscriptions created via API).

Internal content