Symptoms

Customers cannot register or transfer domains in Parallels Automation Control Panel in the Hosted Domains section because corresponding buttons 'Register New Domain' and 'Transfer Existing Domain' are absent.

Control Panel only allows customers to add existing domain registered elsewhere and add subdomain:

Your text to link here...

Resolution

Enable the 'Ability to add domains from Billing Manager' system property in POA Provider Control Panel at System Director > Configuration Manager > System Properties.

Cause

The 'Ability to add domains from Billing Manager' system property is disabled since POA 5.4.15 version.

Internal content