Symptoms

Parallels Automation Control Panel works incorrectly in Internet Explorer with the Compatibility Mode enabled; various problems may be observed:

  • Loop may happen in steps in Control Panel wizard
  • Item alignment may be broken on a screen
  • Other types of problems

Cause

Parallels Automation products supports Internet Explorer starting from version 8.x and later versions.

With enabled Compatibility Mode in Internet Explorer attempts to load the page using older IE standards and methods(e.g. IE 7), which is not supported.

See the list of officially supported web browsers in Parallels Automation.

Resolution

Turn off the Compatibility Mode in Internet Explorer .

Internal content