Symptoms

Provider created usage scenarios for selling services in the Online Store which includes the following steps (or screens):

  1. Select hosting Service Plan
  2. Register or transfer domain
  3. Checkout

or

  1. Register or transfer domain
  2. Select hosting Service Plan
  3. Checkout

Provider wants to make hosting service plan purchase mandatory for their customers. In other words, customer must not be able to place order for domain only, without adding hosting Service Plan into the order.

Resolution

  • Log into PBA Provider Control Panel

    PBA 5.4: Product Director > Online Store Manager > Stores

    PBA 5.5: Home > Products > Online Store

  • Make sure that the needed store is marked as chosen for editing

    PBA 5.4: Product Director > Online Store Manager > Screens

    PBA 5.5: Home > Products > Online Store > Screens

  • Click on the screen which is used to sell hosting service plans (based on the HOSTING template)
  • Switch to Parameters
  • Set the parameter PASS_WITHOUT_HOSTING to false
  • Synchronize the online store

If Provider wants to make hosting service purchase optional in the Online Store, then the parameter PASS_WITHOUT_HOSTING has to be set to true.

Note, that if the screen is used in several scenarios, the change is applied to all of them.

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