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Article ID: 9458, created on Dec 19, 2010, last review on Sep 14, 2015

  • Applies to:
  • Operations Automation 5.4


Task to create Public Folder fails in OA with the following error:

Task ID     179806
Queue name  DomainService00000491
Task name   Create public folder 'Faxes' (id=14)
Task description    Create public folder 'Faxes' (id=14)
Queue status    Failed   
Start not earlier than  Dec-19-2010 20:10
Method name     addPublicFolderHandler on OBJREF:Exchange:0:getPublicFolderManager:491
Last execution output   Exception during execution of MPF request: 'Unknown error 0x80131501 [<response><errorContext description="PostStorageQuota(3961MB) is out of range: [0KB,2097151KB]." code="0x80131501" executeSeqNo="4"><errorSource namespace="Exchange2007ProviderEx" procedure="ModifyFolder"/><errorSource namespace="SW Managed Exchange" procedure="CreateFolder"/></errorContext></response>]'.


Microsoft Exchange 2007 SP1 does not allow to create public folders with size more than 2GB. This limitation was fixed in the Exchange 2007 SP2 by Microsoft.


Upgrade Exchange to 2007 SP2. It is recommended to install Exchange 2007 SP1/SP2/SP3 on multiple Exchange 2007 servers in the following order:

  1. Client Access Servers
  2. Hub Transport Servers
  3. Edge Transport Servers
  4. Standalone Mailbox Servers
  5. Clustered Mailbox Servers
  6. Unified Messaging Servers
  7. Servers with only Management Tools installed (e.g. MPS Server)

To solve the problem before updating Exchange to 2007 SP2, you may set the parameter Maximum Allowed Public Folder Size to the value less than 2GB is Service Template.

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