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Article ID: 8771, created on Aug 18, 2010, last review on Jul 14, 2018

  • Applies to:
  • Operations Automation


This article provides a list of supported Microsoft Dynamics CRM versions in Service Automation.

Last Changed Product Version OA Versions Comment
8-Jul-2015 Microsoft Dynamics CRM 4.0 Update Rollup 21 5.5 - 6.0r
6-July-2016 7.0 Not supported. Before upgrading to version 7.0, perform the instruction provided at

Also see: Supported Third-Party Products in Odin Service Automation

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