Resolution
Linux/Unix, Management Node:
Virtual Automation (VA) status: pvamn status
VA restart: pvamn restart
VA (Control Center) status: pvacc status
VA (Control Center) restart: pvacc restart
Special config file: /opt/pva/mn/bin/pva.conf
[log_folder] - Location of log files, default: /var/log/pva
[etc_folder] - Location of config files, default: /var/opt/pva/mn/etc
To change the log level, find the vzagent.conf
location in pva.conf
, and change it to <log_level>
. Once the log level is changed, restart pvamn
3 – INFO level
4 – DEBUG level
6 – DEBUG level with XML messages
NOTE: Do not forget to decrease the log level back to the original value once you have finished troubleshooting. Having a log level higher than 2 may cause rapid growth of log files, possibly filling up all free space on the disk and leading to data corruption and downtime
Installation logs: /var/log/pva/setup/
To collect the VA Report, run: /opt/pva/mn/bin/pvareport.sh <report_folder>
Again, do not forget to decrease the log level after collecting the report.
Linux/Unix, Slave node:
VA status: pvaagent status
VA restart: pvaagent restart
VA (Power Panel) status: pvapp status
VA (Power Panel) restart: pvapp restart
Special config file: /opt/pva/agent/bin/pva.conf
[log_folder] - Location of log files, default: /var/log/pva
[etc_folder] - Location of config files, default: /var/opt/pva/agent/etc
or /vz/pva/agent/etc
To change the log level, find the vzagent.conf
location in pva.conf
(by default it is /var/opt/pva/agent/etc/vzagent.conf
or /vz/pva/agent/etc/vzagent.conf
),and change it to <log_level>
. Once the log level is changed, restart the pvaagent service.
3 – INFO level
4 – DEBUG level
6 – DEBUG level with XML messages
NOTE: Do not forget to decrease the log level back to the original value once you have finished troubleshooting. Having a log level higher than 2 may cause rapid growth of log files, possibly filling up all free space on the disk and leading to data corruption and downtime.
Installation logs: /var/log/pva/setup/
To collect VA Report, run: /opt/pva/agent/bin/pvareport.sh <report_folder>
Again, do not forget to decrease the log level after collecting the report.
Windows, Management Node:
VA status: sc query pvamn
VA restart: sc stop pvamn &sc start pvamn
VA (Control Center) status: sc query pvacc
VA (Control Center) restart: sc stop pvacc &sc start pvacc
Special config file:
x64 server - C:\Program Files (x86)\Parallels\Parallels Virtual Automation\Management Server\bin\pva.conf
x86 server - C:\Program Files\Parallels\Parallels Virtual Automation\Management Server\bin\pva.conf
[log_folder] - Location of log files, default value:
Windows 2008 - C:\Users\Administrator\PVA\Management Server
Windows 2003 - C:\Documents and Settings\Administrator\PVA\Management Server
Note: On Virtuozzo containers 4.6 + VA 4.6, the installation default logs are located at the following path: C:\vzlog\pvamn
[etc_folder] - Location of config files, default value:
x64 server - C:\Program Files (x86)\Parallels\Parallels Virtual Automation\Management Server\Data\etc
x86 server - C:\Program Files\Parallels\Parallels Virtual Automation\Management Server\Data\etc
To change the log level, find the vzagent.conf
location in pva.conf
and change it to <log_level>
. Once the log level is changed, restart pvamn:
3 – INFO level
4 – DEBUG level
6 – DEBUG level with XML messages
NOTE: Do not forget to decrease the log level back to the original value once you have finished troubleshooting. Having a log level higher than 2 may cause rapid growth of log files, possibly filling up all free space on the disk and leading to data corruption and downtime.
Installation logs: C:\Documents and Settings\Administrator\PVA\Setup\
To collect the VA Report, run:
x64 server - cscript.exe "C:\Program Files (x86)\Parallels\Parallels Virtual Automation\Management Server\bin\pvareport.vbs" <report_folder>
x86 server - cscript.exe "C:\Program Files\Parallels\Parallels Virtual Automation\Management Server\bin\pvareport.vbs" <report_folder>
Again, do not forget to decrease the log level after collecting the report.
Windows, Slave node:
VA status: sc query pvaagent
VA restart: sc stop pvaagent &sc start pvaagent
VA (Power Panel) status: sc query pvapp
VA (Power Panel) restart: sc stop pvapp &sc start pvapp
Special config file:
x64 server - "C:\Program Files (x86)\Parallels\Parallels Virtual Automation\Agent\bin\pva.conf
x86 server - "C:\Program Files\Parallels\Parallels Virtual Automation\Agent\bin\pva.conf
[log_folder] - Location of log files, default value:
Windows 2008 - C:\Users\Administrator\PVA\Agent
Windows 2003 - C:\Documents and Settings\Administrator\PVA\Agent
[etc_folder] - Location of config files, default value: x:\vz\PVA\Agent\Data\etc
, where x:\
is a drive where the vz folder is located.
To change the log level, find the vzagent.conf
location in pva.conf
and change it to <log_level>
. Once the log level is changed, restart pvaagent
3 – INFO level
4 – DEBUG level
6 – DEBUG level with XML messages
NOTE: Do not forget to decrease the log level back to the original value once you have finished troubleshooting. Having a log level higher than 2 may cause rapid growth of log files, possibly filling up all free space on the disk and leading to data corruption and downtime.
Installation logs: C:\Documents and Settings\Administrator\PVA\Setup\
To collect the VA Report, run:
x64 server - cscript.exe "C:\Program Files (x86)\Parallels\Parallels Virtual Automation\Agent\bin\pvareport.vbs" <report_folder>
x86 server - cscript.exe "C:\Program Files\Parallels\Parallels Virtual Automation\agent\bin\pvareport.vbs" <report_folder>
Again, do not forget to decrease the log level after collecting the report.