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Article ID: 6737, created on Oct 1, 2009, last review on May 11, 2014

  • Applies to:
  • Pro Control Panel Linux


Site user logged into his/her account via SSH tries to run an SSH client. The SSH client reports the following error:

ssh: error while loading shared libraries: cannot open shared object file: No such file or directory


The latest CentOS 5.3/RHEL 5.3 updates for openssh (openssh-4.3p2-36) introduce the dependency on the library supplied by fipscheck-1.0.3-1 RPM, but this RPM is missing in default file system template for ssh.


  1. Log in as root to your PPCPL box.
  2. Open the /etc/virtualhosting/filelists/ file using a text editor:

vi /etc/virtualhosting/filelists/

  1. Make sure that the file looks like:


$RPM_BIN -q nss nspr > /dev/null 2>&1 && \

cat <<EOF





$RPM_BIN -q fipscheck > /dev/null 2>&1 && \

cat <<EOF




cat <<EOF



Note: Lines in bold should be added.

  1. Go through the maintenance cycle to synchronize sites file system (see Technical Reference Guide):





Note: The maintenance process may take from 10 minutes up to 4 hours depending on number of sites in system.

  1. Check SSH connect to an external server from SSH account of one of your site users.

Additional information

This issue will be addressed in one of upcoming product updates.

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