Question
Is it possible to use customer or order attributes in the notification templates?
Answer
Customer attributes may be used as placeholders in notification templates with prefix Cust_.
E.g. if you have customer attribute with IDPosition then you may use placeholder @@Cust_Position@ in notification templates and it will be replaced with actual value of customer attribute Position.
The same is true for the vendor. If vendor account has a custom attribute OfficeLocation then placeholder @@Vend_OfficeLocation@ may be used in the notifications.
Order attributes are to be used with prefix OrderAttribute_. For example, there is an order attribute with ID CLM_ID, the placeholder @@OrderAttribute_CLM_ID@is to be used in the notification template.