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Article ID: 6336, created on May 14, 2009, last review on May 11, 2014


WARNING: This documentation covers Parallels H-Sphere versions up to 3.1. For the latest up-to-date Parallels H-Sphere documentation, please proceed to the official Parallels site.

To configure your Outlook Express or any other e-mail client, you need to know your POP3 and SMTP servers. To find them out:

  • Log into H-Sphere control panel;
  • Select Mail Info in the Mail Info menu.

Your provider's mail server may use different SMTP relays for sending mail - POP before SMTP or SMTP AUTH. In POP before SMTP, the relay system collects your IP address when you authenticate yourself with the POP server, and then permits SMTP relaying from that IP address for a short period of time. In other words, if your server uses POP before SMTP, you need to check your mail first, only then you can send your messages. If your mail servers uses SMTP AUTH, you must configure your Outlook Express to send a login and password not only when you receive mail, but also when you send it. Ask your provider which relay the server uses.

- Configuring Outlook Express (POP before SMTP relay).

Configuring Outlook Express with SMTP Auth Relay

You can set SMTP Auth relay right after your email account is created (steps 1- 8) as described above. To set SMTP Auth, do the following:

  1. Select Accounts from the Tools drop-down menu in the menu bar.
  2. On the Internet Accounts window, select the newly created mail account and click Properties to edit the email settings.
  3. On the Properties page that appears, choose the Servers tab.
  4. Check My server requires authentication box and click Settings on the right.
  5. On the Outgoing Mail Server window that shows you can:
    - use the same settings as incoming server;
    - enter account name and input another password for outgoing email.
    Note: make sure to check Remember password if you don't want to enter password each time you send out email.
  6. Click OK.
  7. Back on the Properties page, click Apply and OK to save settings and then close all dialog boxes.

Now that Outlook Express is configured, you can send and receive emails.

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