Search Engine: Elastic

Article ID: 626, created on Oct 6, 2008, last review on May 3, 2014

  • Applies to:
  • Odin Automation
  • Odin Business Automation Standard


1. Check if all needed services are running inside HSPcomplete server - mysqld, httpd_frontend, httpd_backend, vzcoll, named - and restart them if needed:# /etc/init.d/mysqld start
# /etc/init.d/httpd start
and so on.

2. Check if apache is able to write into HSPcomplete logs - *.log files under/var/log/hspcdir and correct permissions/ownership if needed. Also make sure that size of each log file is less than 2 Gb:# ls -l /var/log/hspc/*log Configure log rotation for these files.

3. Check if there is disk space available inside HSPcomplete server:# df -h
4. If HSPcomplete is installed inside Virtuozzo VE check failcounters in/proc/user_beancountersand increase problem resources. Run this command inside HSPcomplete VE:# cat /proc/user_beancounters If you see non-zero values in the last column for some of the resources it means that VE is experiencing a shortage of these resources. Increase it from Virtuozzo using 'vzctl' utility or Virtuozzo management console.

5. Check if some of the tables in 'aspc', 'dbsession' MySQL databases are corrupted and repair them using 'mysqlcheck' utility.

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