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Article ID: 4586, created on Mar 24, 2008, last review on May 3, 2014

  • Applies to:
  • Sphera


Why cant I remove my catch_all alias or add new email users?


Please make sure that the VDS in question does not have more than one Catch-all alias.If there are more than 1 aliases it will not work.
The maximum catch all aliases per VDS should be one.

Please remove one of the catch_all aliases:
Open /etc/mail/virtusertable with a text editor such as VI,

Catch all alias should look like:      username

make sure that only one such record exist.

You should now be able to create a new email user or remove the alias.

*Please back up any file before doing any modifications

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