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Article ID: 4365, created on Mar 24, 2008, last review on Apr 18, 2012

  • Applies to:
  • Sphera


BD does not work on SD 3.7 build 201 (ES/AS)

After installing SD 3.7 build 201 on Redhat ES/AS, BD does not work for all accounts.

The Error that you get is :

Fatal error: Call to undefined function: curl_init() in /var/www/html/billing_director.zend/include/misc/mod_sphera/ on line 66



The problem is that the curl-devel package was not installed on the operating system. This package
provides the file and related symlinks. If this RPM is not on the operating system at the
time of the ServerDirector installation the proper files are not copied to the VDS template thus causing
the created VDS's to not have the proper libraries. The following steps resolve the problem for newly
created VDS's:

 1. Install curl-devel-7.8-1 on the OS.
 2. Copy /usr/lib/ to [Sphera_Base]/lib/

We will add to the next release/patch a check for curl-devel in the ServerDirector installation utility
to avoid this problem in the future.
For VDSs that are already created when, hard link the file [Sphera_Base]/lib/ to the VDSs /lib/ directory.


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