Search Engine: Elastic

Article ID: 4100, created on Mar 24, 2008, last review on May 9, 2014

  • Applies to:
  • Sphera



VDS mail users which are created with ftp disabled , are created with no home directory. This would fail any arriving mail for that user.



This is a known bug in SD 3.7

Two Workarounds for this situation:

1. Edit VDS/etc/passwd manually to add home directory to the mail user.


vi /etc/passwd

If "turtle" is the user :


should be changed to:


2. Create the user with ftp enabled.

That would create a home directory for the user.

You can disable FTP for the specific user afterwards.

Problem is fixed in UP1 for SD 3.7


5f478287f7e74fe9b07217d8131cd741 3ef1f5f998c0dc182718a7fe4376f875

Email subscription for changes to this article
Save as PDF