Search Engine: Elastic

Article ID: 3854, created on Feb 8, 2008, last review on May 9, 2014

  • Applies to:
  • Helm 3


When using the Helm Repair Tool to repair domains in Simple DNS that are missing certain records, the tool appears to finish correctly, but the missing records are not added into the Simple DNS application.
This is a problem with the way Simple DNS refreshes. To resolve this, close the "Records" window of Simple DNS. Having this open prevents Simple DNS from refreshing correctly. Running the Helm Repair Tool after this window is closed will then be successful.

110556ad4b9f1c73a3682661cd1dca89 152090ff5e9a05ea7e1cf0c248449638 3ef1f5f998c0dc182718a7fe4376f875

Email subscription for changes to this article
Save as PDF