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Article ID: 3825, created on Feb 8, 2008, last review on Apr 26, 2014

  • Applies to:
  • Helm 3

Resolution

Problem
 
When I try to access the Helm Control Panel I get a 403 Forbidden page.
 
Solution
 
In IIS, find the Helm Control Panel website, right click it and choose Properties. Choose the Documents tab - in there you should see at least the following items:
 
Default.asp
_holding.asp
 
If these two are not there, you need to click Add and add them both. Once done, click OK on each window and try Helm again.
 
If you still have issues, contact your support provider.

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