Search Engine: Elastic

Article ID: 3698, created on Feb 8, 2008, last review on Apr 17, 2012

  • Applies to:
  • Helm 3


When adding a domain, I get the following error in the error log:

2003-08-24 19:52:15 CWebsite.AddWebsiteEx Either BOF or EOF is True, or
the current record has been deleted. Requested operation requires a
current record.
2003-08-24 19:52:15 CDomain.AddDomainEx

If this is ok, make sure that:
a) You have set-up all relevant Services you wish to offer. (Home > System Services > Servers > Your Server > Services).
b) You have set up Resources for these Services, and added a relevant Service group into each Resource. (Home > System Services > Resource Setup > Resources).
c) All plans and packages have the relevant resources enabled and selected from the dropdown box. (Resource Limits in each Plan/Package).
If that all seems correct, re-save all of the services in Helm to make sure that the IPs have been updated in the Helm database.
Check the IPs that you have set up in Helm and make sure the IP you are using the web service hasn't been marked as a "static" IP in the IP manager.

110556ad4b9f1c73a3682661cd1dca89 152090ff5e9a05ea7e1cf0c248449638 3ef1f5f998c0dc182718a7fe4376f875

Email subscription for changes to this article
Save as PDF