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Article ID: 3649, created on Feb 8, 2008, last review on May 10, 2014

  • Applies to:
  • Helm 4

Resolution

Problem
I'm purchasing a secure certificate from for a site that is set up in HELM. It says I need to generate a Key Pair and CSR. I assume I do this from IIS (I'm running HELM on a Windows 2000 machine.) It says to do this from the website I'm generating the certificate for. Is this website the name of the server that HELM is on, or the site set up through HELM?
 
Solution
 
To generate a CSR you need to do this through IIS on the actual domain you want to secure.

Generally the certificate provider should provide details on how to do this, as each issuing authority has a slightly different way of wanting the CSR file set up.

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