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Article ID: 3640, created on Feb 8, 2008, last review on Apr 18, 2012

  • Applies to:
  • Helm 3


Does Helm support Serv-U as a central FTP server?
Helm fully supports using Serv-U as a central FTP server for all the web servers. In order for Serv-U to function as a central service it will need to have permissions to access the file systems on the web servers. To do this edit the Serv-U Windows service properties under:
[Start] > [Control Panel] > [Administrative Tools] > [Services]

You will need to update the logon NT user that the service runs under to be an administrator that has access on all of the machines. You can use the Helm administration account (HELM_ADMIN) for this purpose. This administrating NT account should be added to all of the remote machines so that Helm can access them also.
Full details on how to do this are in Serv-U FTP Configuration Guide available here:

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