Search Engine: Elastic

Article ID: 3385, created on Nov 30, 2007, last review on Apr 18, 2012

  • Applies to:
  • H-Sphere


Credited amounts are never added to credit card balances. H-Sphere can't put money on credit cards. Instead, credited amounts are put on the account balance.

To credit a fixed amount to an account:

  1. Find the account using the Search utility.
  2. Click the Credit icon in the Billing column.
  3. Enter the amount:
    • Amount: don't enter negative amounts; instead, debit the account.
    • Description: the reason for crediting the account. It can be Check, Manual CC Charge, Promotion and Other.
    • ID String: the explanation to the transaction that will show up in the invoice and the balance statement.
    • Comment: any comment.

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