SymptomsThere is the following error message in Action log on 'Top > Action log' screen:
Operation has failed with Error Code # 69037.
CauseSuch error message is generated when the utility 'vzpkg' on Parallels Virtuozzo Containers hardware node was not able to install template due to connection issues with remote package repositories.
To correct this issue it is required to check why application installation failed on hardware node trying to install the application template directly on hardware node using the command 'vzpkg install TEMPLATE' command (where TEMPLATE should be replaced with actual template name).
The following error messages may be printed by the utility 'vzpkg' during installation:
- 'Temporary failure in name resolution' - caused by DNS resolving issue, hardware node is not able to resolve hostnames of remote repositories message. Please check if nameserver defined in /etc/resolv.conf file on Virtuozzo hardware node is able to resolve DNS queries correctly;
- 'Connection timed out' - caused by connection issue with remote repositories. This error could appear in case remote repository is down or connections to remote repositories are blocked by some firewall or router configuration.
Please ensure that outgoing connections from hardware node to ports 80 and 21 are open. In case remote repository is down it is possible to change the repository URL to any other repositories with adjusting configuration in /etc/vztt/vztt.conf file on hardware node;
- 'IOError: HTTP Error 404' - caused by changes on remote repository. Probably path on remote repository was changed or repository moved to another location. To solve this issue it should be possible to change the repository URL to any other repositories with adjusting configuration in /etc/vztt/vztt.conf file on hardware node.
Recent known changes in vendors' repositories configuration: