Symptoms

APS resource properties are cleared after package unimport. For example:

  1. Office 365 19.1-30 application was installed.
  2. New Office 365 version 19.1-32 was imported an all instances were upgraded.
  3. New Office 365 version 19.2-32 was imported an all instances were upgraded.
  4. Package 19.1-30 was removed from the platform.

All application instance names were changed to default values like Office 365.

Cause

This behavior is considered as unexpected and the Software related issue was submitted with ID #OA-5637

Resolution

Contact your Technical Account Manager or Pooled Technical Associate Team at pta@cloudblue.com to clarify the status of OA-5637.

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