Symptoms
Customer purchased WebHosting Plesk Subscription with IIS Web Hosting and number of MSSQL Databases.
Customer is not able to login to
MyLittleAdmin
from UX1 because redirection to domain likehttp://mssql.w57.auto-brand.fsp/silentlogon.aspx
returnsServer not found
error (click on the image below to get an example)Where
auto-brand.fsp
is Brand domain name andw57
isTechnical name
of WebHosting Plesk webspaceParent domain name to use in the webspace naming template
setting is not defined underService Templates > Hosting Parameters
(click on the image below to get an example)
Cause
WebHosting Plesk automatically creates records like mssql.<WEBSPACE_ID>.<PARENT_DOMAIN>
only if <PARENT_DOMAIN>
property is defined under Service Templates > Hosting Parameters
.
Resolution
To enable auto-provisioning of mssql*
records:
Make sure that
PARENT_DOMAIN
domain is registered in OA (otherwise you will not be able to set it inParent domain name to use in webspace naming template field
.Make sure that option
Allow parent and child domains
is enabled forPARENT_DOMAIN
domain. For mode details please check Documentation.Change Service Template configuration (click on the image below to get an example).
After that
- New DNS zones for technical webspace named will be created, like
w66.auto-brand.fsp
. - A record like
mssql.w66.auto-brand.fsp.
(pointed to IIS WHP node) will be created.
For existing WHP IIS webspaces you can add Custom A records to corresponding Brand DNS zone manually.