Domain Renewal order was submitted and configured to be approved manually. (Domain registrar feature). When Provider trying to complete operation manually, the following error appears:
Table Domain doesn't contain row with id 693502. Error Code: 0x85c20417. Click here to find a solution Report ID: 540826
Internal issue: FND-3379 (DOMAINGATE fails to complete manual operations).
As a workaround, Provider may do either of the following:
1) If Renewal order has zero cost * Fail the provisioning item manually. * Remove Provisioning item from the order * Complete Renewal order by Resubmit * Change subscription expiration date manually from Provider CP
2) If Renewal order includes some charges associated with removing subscription * Fail the provisioning item manually. ** copy Renewal order details to save place * Remove Provisioning item from the order * Create new manual order detail of the corresponding type (non-provisioning item), having the same data from copied above. * Resubmit Order for provisioning * Change subscription expiration date manually from Provider CP