Symptoms
Use an existing Microsoft online account registered with us option is greyed out during second Azure subscription purchase..
The same behavior can be observed when placing an order for Azure services through Billing CP.
The following error message is shown in browser console:
{"error":"com.parallels.pa.service.apsclient.exception.APSError","message":"Can't find resource with query 'aps/2/resources/?implementing(http://www.softcom.com/o365Service),eq(account.aps.id,66060695-9784-49a6-968d-7ccb1652fed6),out(aps.status,(aps%3Aunprovisioning,aps%3Adeleted))', type 'com.odin.azure.storage.aps.GenericCSPTenantResourceImpl'","error":"com.parallels.pa.service.apsclient.exception.APSError","message":"Can't find resource with query 'aps/2/resources/?implementing(http://www.softcom.com/o365Service),eq(account.aps.id,66060695-9784-49a6-968d-7ccb1652fed6),out(aps.status,(aps%3Aunprovisioning,aps%3Adeleted))', type 'com.odin.azure.storage.aps.GenericCSPTenantResourceImpl'","category":"service","packageId":"41487f26-ebba-4d48-8f6a-e7af2eccc1b1","http_request":"GET https://172.16.77.141:10443/azure/aps/applications/4da0ac83-19f8-4127-bf15-b6ed8d46bf26/domain_candidates?account_id=20000416"}
The following error is at the same time logged to azure.log on Azure CSP endpoint:
2018-07-11 11:26:05,053 DEBUG [com.odin.azure.common.ClientLogs] (azure task-103) <APS> Outgoing request 'GET https://192.168.255.90:6308/aps/2/resources/?implementing(http://www.softcom.com/o365Service),eq(account.aps.id,2fa030ce-894a-49ca-9c3a-007a4e31cab0),out(aps.status,(aps%3Aunprovisioning,aps%3Adeleted))' has been finished: HTTP 500 Internal Server Error
- headers:
Cache-Control: no-cache, no-store
Connection: keep-alive
Content-Length: 87
Content-Type: application/json
Date: Wed, 11 Jul 2018 09:26:05 GMT
Expires: Mon, 01 Jan 2001 00:00:01 GMT
X-APSBooster-Response: true
- body:
{"error":"APS::Util::Exception","message":"Can't find property info for field account"}
- end
2018-07-11 11:26:05,054 ERROR [com.odin.azure.server.ErrorsHandler] (azure task-103) <APS-APP> Error: com.parallels.pa.service.apsclient.exception.APSError: Can't find resource with query 'aps/2/resources/?implementing(http://www.softcom.com/o365Service),eq(account.aps.id,2fa030ce-894a-49ca-9c3a-007a4e31cab0),out(aps.status,(aps%3Aunprovisioning,aps%3Adeleted))', type 'com.odin.azure.storage.aps.GenericCSPTenantResourceImpl'
at com.parallels.pa.service.apsclient.util.QueryResourcesBuilder.queryResources(QueryResourcesBuilder.java:254) [azure-endpoint-aps-client-6.0-158.jar:6.0-158]
at com.parallels.pa.service.apsclient.util.QueryResourcesBuilder.query(QueryResourcesBuilder.java:146) [azure-endpoint-aps-client-6.0-158.jar:6.0-158]
...
Cause
Such behavior is recognized as APSA-20137.
Resolution
The issue was fixed in Azure CSP version 6.1.