Symptoms
- Go
Services
>Domain Registrars
- Switch to
TLDs
tab - Choose a TLD and observe options for properties like
Supports Transfer
,Supports Cancellation
,Supports Contacts Management
There are only Automatic
and Not Supported
options. Unlikely, in Billing there are 3 options: Automatic
, Manual
and Not Supported
.
Cause
The option Manual
is not implemented for TLDs managed by PHP plugin in OA. A request #PFR-2448
"Implement Manual option for a TLD managed by PHP plugins in OA" has been submitted to implement the Manual
option in OA as well.
Resolution
Please contact your Technical Account Manager or a member of Pooled Technical Associates to clarify status of #PFR-2448