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Article ID: 133592, created on Jan 10, 2019, last review on Jan 10, 2019

  • Applies to:
  • Business Automation 7.4

Symptoms

  1. Go Services > Domain Registrars
  2. Switch to TLDs tab
  3. Choose a TLD and observe options for properties like Supports Transfer, Supports Cancellation, Supports Contacts Management

There are only Automatic and Not Supported options. Unlikely, in Billing there are 3 options: Automatic, Manual and Not Supported.

Cause

The option Manual is not implemented for TLDs managed by PHP plugin in OA. A request #PFR-2448 "Implement Manual option for a TLD managed by PHP plugins in OA" has been submitted to implement the Manual option in OA as well.

Resolution

Please contact your Technical Account Manager or a member of Pooled Technical Associates to clarify status of #PFR-2448

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