Office 365 users synchronization fails with the following output:
- email@example.com (Unable to process the ambiguous license assignment.)
The following string can be found in the Office 365 sitelog:
WARN sync: User with azure Ad-ObjectID '8facca47-xxxx-xxxx-xxxx-bc8600539bbd' (user id is 'edxxxx40-xxxx-xxxx-xxxx-cd0df075223a') has an ambiguous license assignment: unable to bind Provisioning IDs 'MCOPSTN2' to any customer subscriptions.
Microsoft does not differentiate subscriptions for the same offer but the Office 365 application does. This behavior will be improved in scope of request #APSA-19010.
To avoid the issue, it is required to find
Common Area Phone license in the Office 365 instance settings and mark it as
can be assigned to users. After that go to Add-on tab and add
Common Area Phone license as parent for
Domestic Calling add-on.
Contact your Technical Account Manager or Pooled Technical Associates to trace the status of the #APSA-19010.