Symptoms
Configuration task for ePages application APS application 'ePages', id 110, instance 44 -> service 'instance', instance 42: executing configuration script fails with:
Execution of configuration script for instance with id 441 of service with id instance of instance with id 44 of application with id 110 failed - returned value: -1 output: 'Updating site 'Client_Shop'
Failed to configure site: Not Found
' errors: ''
The same error can be found in /var/log/local0.log on APS Endpoint Node:
Jul 12 14:04:26 osa-prd-linpgh01 : DBG [task:29893208:336532 284:3057:f4ccdb90 pleskd 450379313]: [ UnixRunner::exec] ===> ENTRY
Jul 12 14:04:26 osa-prd-linpgh01 : DBG [task:29893208:336532 284:3057:f4ccdb90 pleskd 450379313]: [ exec_send_request] execdata written
Jul 12 14:04:26 osa-prd-linpgh01 : DBG [task:29893208:336532 284:3057:f4ccdb90 pleskd 450379313]: [ UnixRunner::exec] <=== EXIT [0.079737]
Jul 12 14:04:26 osa-prd-linpgh01 : DBG [task:29893208:336532 284:3057:f4ccdb90 pleskd 450379313]: [ exec] Exec output: Updating site 'Client_Shop' Failed to configure site: Not Found
Jul 12 14:04:26 osa-prd-linpgh01 : DBG [task:29893208:336532 284:3057:f4ccdb90 pleskd 450379313]: [ exec] <=== EXIT [0.081108]
Jul 12 14:04:26 osa-prd-linpgh01 : DBG [task:29893208:336532 284:3057:f4ccdb90 lib 450379313]: [ HCL::HCLProcessor::process] <=== EXIT [0.088066]
The site exists on ePages side.
Cause
The issue is package-related.
Resolution
In APS Standard portal, It can be seen that the packager for ePages application 6.0-26 version is Parallels. Please note that CloudBlue and Parallels are different companies now. Contact your Technical Account Manager or Pooled Technical Associate Team (pta@cloudblue.com) for further details.