Symptoms

Migration project that moves a webspace to NG host fails.

In /opt/oa-migrator/logs/debug.log the following error is present:

MigrationError: Failed to move NG webspace www.s1013999-1.united-hoster.de to <migrator.odin_automation.services.ng.lib.server.AutomationServerNg object at 0x7fa9e9202410>: <Fault -1: 'org.omg.CORBA.COMM_FAILURE: '>
[2018-12-11 14:09:13,438] 140368001283904 [ERR] Exception:
Traceback (most recent call last):
  File "/opt/oa-migrator/lib/python2.7/site-packages/migrator/core/actions/import_objects.py", line 278, in _import_account_and_subscription
    self._import_services(global_context, migrated_subscription)
  File "/opt/oa-migrator/lib/python2.7/site-packages/migrator/core/actions/import_objects.py", line 456, in _import_services
    raise SubscriptionImportException(unicode(e))
SubscriptionImportException: Failed to move NG webspace www.s1013999-1.united-hoster.de to <migrator.odin_automation.services.ng.lib.server.AutomationServerNg object at 0x7fa9e9202410>: <Fault -1: 'org.omg.CORBA.COMM_FAILURE: '>
[2018-12-11 14:09:13,438] 140368001283904 [ERR] Could not create the subscription 'www.s1013999-1.united-hoster.de' (ID '101535'): Failed to move NG webspace www.s1013999-1.united-hoster.de to <migrator.odin_automation.services.ng.lib.server.AutomationServerNg object at 0x7fa9e9202410>: <Fault -1: 'org.omg.CORBA.COMM_FAILURE: '>

The following error appears in /var/log/pa/core.log on the Management Node at the same time:

Failed to move NG webspace www.s1013999-583.united-hoster.de to : Request to APS controller failed with status: '500'. Reason: '{"type":"ExSystem","properties":{"sc_name":"","sc_id":"0","service_type":"SDK::Diskspace"},"moduleId":"Kernel","extypeId":10,"errorCode":6,"errorCodeMinor":0,"filledMessage":"The operation can not be completed because the following component is missing \t\t\t\t\tor is not running: SDK::Diskspace (sc_name '', sc_id #0)"}

Windows Shared Hosting module was recently removed from the system.

Cause

FND-2464: DiskspaceQuotaManager SC needed by Migration Manager is absent after wsh.py script

Resolution

Contact CloudBlue Technical Support to resolve the situation.

Internal content

Link on internal Article