Symptoms

Azure resource prices in Online Store and Marketplace are being loaded very long (5-10 seconds).

  • In Online Store Azure subdomain form will not occur until prices are not loaded.

  • In UX1 Marketplace there is a different screen for prices, it occurs before subdomain form.

Cause

Azure prices are being loaded a lot of time due to following rql requests:

https://store.stg.usclarocloud.com/aps/2/resources/d6931c7e-931d-4fd6-a718-4729f4d6fc0b/price_list_summary

https://store.stg.usclarocloud.com/aps/2/resources/d6931c7e-931d-4fd6-a718-4729f4d6fc0b/preliminary_price_list?category=Advanced Threat Protection&region=UNSPECIFIED&service_template_id=144

Resolution

There is Feature Request APSA-20661 to improve performance of loading Azure resource prices.

Please contact your TAM or PTA team (pta@cloudblue.com) to clarify the status of the request.

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