Symptoms

  1. Login from CCPv2 to Plesk deployed in OACI VPS does not work - the page displays infinity loading image or blank page

  2. APS proxy is configured under Provider Control Panel > System > Settings > APS Connection: Proxy settings.

  3. APS controller public host name is reconfigured under Provider Control Panel > System > Settings > System Properties.

Cause

APS controller public host name configured under Provider Control Panel > System > Settings > System Properties is not available from Public Networks.

Resolution

If APS proxy is specified as APS controller public host name in system properties, Proxy node must met following requirements:

  • be accessible from public network,
  • have access to management node via BackNet,
  • have configured packet forwarding from public network to APS Controller in BackNet.

Please, refer to OAP Cloud Infrastructure Integration Guide and configure access to Proxy node from Public networks.

Internal content