- Go Home > Operations > Subscriptions
- Choose an SSL Certificate Subscription
- Switch to Service Props tab
- Click Edit
- Paste a CSR into the Certificate Signing Request field
The field is not long enough so the CSR gets cut.
The issue is caused by #PBA-84228 "Certificate Signing Request field on a CERTGATE Subscription Service Props tab is not long enough"
Please contact your Technical Account Manager or a member of Pooled Technical Associates Team to clarify status of the software-related issue.