Symptoms

During purchasing SSL certificate in Store CSR filed is too small to paste valid certificate request.

Cause

This issue is caused by #PBA-83347 "CSR field in Online Store is too short for entering of CSR as a result not possible to buy Certificate using CSR". Contact your Technical Account Manager or Pooled Technical Associate Team at pta@odin.com to clarify the status of #PBA-83347.

Resolution

To workaround this issue, it is possible to perform the following actions on the Online Store node:

  • Copy the file /usr/local/bm/templatestore/includes/views/widgets/stra.inc to /usr/local/bm/templatestore/includes/views/widgets/certdata.inc:

    # cp /usr/local/bm/templatestore/includes/views/widgets/stra.inc /usr/local/bm/templatestore/includes/views/widgets/certdata.inc

  • Then change the owner and the group of the copied file to apache:

    # chown apache:apache /usr/local/bm/templatestore/includes/views/widgets/certdata.inc

Replace "class STRA" to "class CERTDATA" in the following file:

/usr/local/bm/templatestore/includes/views/widgets/certdata.inc

Internal content