Search Engine: Elastic

Article ID: 132431, created on Mar 22, 2018, last review on Mar 22, 2018

  • Applies to:
  • Business Automation 7.2
  • Business Automation 7.3


During purchasing SSL certificate in Store CSR filed is too small to paste valid certificate request.


This issue is caused by #PBA-83347 "CSR field in Online Store is too short for entering of CSR as a result not possible to buy Certificate using CSR". Contact your Technical Account Manager or Pooled Technical Associate Team at to clarify the status of #PBA-83347.


To workaround this issue, it is possible to perform the following actions on the Online Store node:

  • Copy the file /usr/local/bm/templatestore/includes/views/widgets/ to /usr/local/bm/templatestore/includes/views/widgets/

    # cp /usr/local/bm/templatestore/includes/views/widgets/ /usr/local/bm/templatestore/includes/views/widgets/
  • Then change the owner and the group of the copied file to apache:

    # chown apache:apache /usr/local/bm/templatestore/includes/views/widgets/

Replace "class STRA" to "class CERTDATA" in the following file:


198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 1def515ca613a5505aa21a4affa96e6b b2c3b33425dfc50c7d41a2efaa7f84f3 ef171e3fccb12bd8e09076a7b49212c0

Email subscription for changes to this article
Save as PDF