Symptoms
- Go Home > Operations > Orders
- Click Add New Order
- Choose any Customer Account, Service Plan and Subscription period
- Click Next
- Click Back
The unit of the chosen Subscription Period is changed to Day(s). E.g. if it was 1 Year(s), it became 1 Day(s)
Cause
The issue is caused by #PBA-84220 "Subscription period unit changed to Days returning back to Order Details screen"
Resolution
The issue does not affect a Subscription Period of the Subscription created in scope of the Sales Order, it just wrongly displayed in UI on the screen.
To clarify status of the software-related issue, please, contact your Technical Account Manager or a Member of Pooled Technical Associates team.