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Article ID: 132418, created on Mar 21, 2018, last review on Jul 14, 2018

  • Applies to:
  • Operations Automation


The following error message appears on attempt to synchronize an Office 365 account in CCP:

DeltaLink older than 30 days is not supported.


In order to avoid full synchronization of an Office 365 tenant, Microsoft provides a differential hash, known as DeltaLink. Recently, the TTL of the DeltaLink was changed from unlimited to 30 days.

Software-related issue #APSA-19622: "Azure AD GRAPH API Error: 'DeltaLink older than 30 days is not supported.'" has been addressed to Odin Development team.


Software-related issue #APSA-19622 has been already fixed in the Office 365 18.1 package version. Refer to Office 365 18.1 for additional details.

Please contact TAM or in order to discuss and apply the workaround for the affected customer accounts.

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